Office of the Ombudsman

The Office of the Ombudsman has a long history of protecting the interest of the Filipino people. It is, in fact, the core of its constitutional existence. In the same vein, its institutional memory is informed by how well it responds to change, copes with challenges, and runs along the course of reinvention. This year, we once again come across an exciting and opportune task – the revision of the Citizen’s Charter of the Office of the Ombudsman.

Instantiating the letter and spirit of Republic Act No. 11032 or the Ease of Doing Business Act of 2018, this revised Citizen’s Charter is a testament to our commitment in maintaining integrity in the public service and building a corrupt-free nation with a strong robust economy.

This Office is in deep gratitude to all stakeholders who respond to our call to recalibrate the standards of our services and the quality of our time-bound transactions into a more streamlined systematic and efficient set of systems and procedures. This Office could not have achieved a responsive Citizen’s Charter without the collective effort of the 287 men and women coming from 77 offices and agencies who shared their time and organizational wisdom in crafting our revised charter. While protecting the interests of the Filipino people is the life and soul of our institution, listening to our clients’ needs is the fire that sparks the glow and enthusiasm in the work culture of our institution. Truly, owing to our shared undertaking, the value of this whole document exceeds the sum of its constituent pages.

While we are bound only by the standards embodied in this revised Citizen’s Charter, we shall always seek to exceed your expectations because the Filipino people deserve no less.

News

Ombudsman welcomes newly-appointed Special Prosecutor

October 16, 2024 ombwebsite

Oct 7, 2024 | Press Release The Office of the Ombudsman welcomed Justice Mariflor Punzalan-Castillo as the newly-appointed Special Prosecutor.…

Bid Announcements

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September 20, 2024 ombwebsite

PB 2024-14: BIDDING DOCUMENTS: PUBLIC BIDDING FOR ONE YEAR COMPREHENSIVE HEALTH CARE PLAN FOR THE OFFICE OF THE OMBUDSMAN/Date of…

News

Ombudsman fetes student leaders as integrity champions

September 16, 2024 ombwebsite

The Office of the Ombudsman recognized integrity champions of the youth during its Campus Integrity Crusaders (CIC) Awards Ceremony on…

News

Ombudsman Assistance Center now open in Pasay City

September 16, 2024 ombwebsite

The Office of the Ombudsman opened its third Ombudsman Assistance Center (OAC) at the DoubleDragon Plaza in Pasay City on…

News

Office of the Ombudsman supports PCW’s “Serbisyo Para Kay Juana”

March 7, 2024 ombwebsite

The Office of the Ombudsman joins the Philippine Commission on Women (PCW) and the whole nation in celebrating Women’s Month…

News

Ombudsman opens assistance centers

January 31, 2024 ombwebsite

Jan 31, 2024 | Press Release In a bid to bring its frontline services closer to the public, the Office…

Announcements

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